The guarantee of our products
The guarantee of our products is what makes us different.

At Pirilana, our priority is the satisfaction and trust of our customers. That’s why we back our products with a solid warranty. We believe in the quality of the Spanish merino wool we use and the craftsmanship of our products, which is why we offer a 100% satisfaction guarantee. If for any reason you are not satisfied with your purchase, we will do our best to resolve any issues.

Plus, our products are designed to last. Merino wool is known for its durability and strength, and each piece is created with attention to detail to ensure a long life. If you experience any manufacturing issues, we will be happy to replace or repair the product within the terms of our warranty.

At Pirilana, we are committed to quality and customer satisfaction, and our guarantee is an example of that commitment. Buy with confidence knowing that we are here to support your investment in high quality merino wool products.

Our goal is to guarantee you the highest quality in all our products to offer you the best rest with merino wool.

We offer luxury products at an affordable price. Pirilana offers you a range of duvets made of pure merino wool, to which we have applied all quality controls and are certified OEKO TEX Standard 100.

The guarantee of our products includes the OEKO TEX Standard and GOTS certificates.

That’s why:

You will be satisfied with your purchase and the quality guarantee of our products
We want our clients to be our best sellers
If all our care has not been sufficient and a manufacturing defect has occurred, we will change it without problems.
And if you are not satisfied, you can return the product within 14 days.
To return your order, we ask that you notify us by email at hola@pirilana.com

Next, we will send you a return form and instructions to carry out the process.

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