{"id":5541,"date":"2018-06-08T13:15:50","date_gmt":"2018-06-08T11:15:50","guid":{"rendered":"https:\/\/pirilana.com\/devolucions-i-canvis\/"},"modified":"2026-02-27T09:21:14","modified_gmt":"2026-02-27T08:21:14","slug":"devolucions-i-canvis","status":"publish","type":"page","link":"https:\/\/pirilana.com\/ca\/devolucions-i-canvis\/","title":{"rendered":"Devolucions i canvis"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5541\" class=\"elementor elementor-5541 elementor-739\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45f4b723 e-flex e-con-boxed e-con e-parent\" data-id=\"45f4b723\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513dfbe6 elementor-widget elementor-widget-text-editor\" data-id=\"513dfbe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Pol\u00edtica de Devolucions \u2013 Pirilana<\/strong><\/h4><p>A <a href=\"http:\/\/www.pirilana.com\/\"><strong>www.pirilana.com<\/strong><\/a> cuidem molt la qualitat dels nostres productes i, sobretot, la higiene i seguretat de totes les persones que confien en nosaltres.<\/p><p>Per aix\u00f2, i d&#8217;acord amb la normativa espanyola i europea, hi ha certs productes que no es poden tornar si han estat utilitzats.<\/p><h4>\ud83d\udd52 Puc tornar la meva comanda?<\/h4><p>S\u00ed. Disposes de 14 dies naturals des que reps la teva comanda per sol\u00b7licitar una devoluci\u00f3.<\/p><p>Per\u00f2 \u00e9s important tenir en compte que:<\/p><p>\ud83d\udc49 No acceptem devolucions de productes que hagin estat usats, per motius d&#8217;higiene i protecci\u00f3 de la salut no podem posar-ho a la venda.<\/p><h4>\ud83d\udeab Quins productes no es poden tornar?<\/h4><p>Per raons d&#8217;higiene i seguretat, no podrem acceptar la devoluci\u00f3 de:<\/p><ul><li>Productes que hagin estat utilitzats.<\/li><li>Articles que estiguin en contacte directe amb el cos.<\/li><li>Productes que no estiguin en el seu estat original.<\/li><\/ul><p>Aquesta norma no \u00e9s nom\u00e9s una pol\u00edtica interna: \u00e9s una mesura per protegir tots els nostres clients.<\/p><h4>\ud83d\udce6 Perqu\u00e8 una devoluci\u00f3 sigui acceptada<\/h4><p>El producte ha de:<\/p><ul><li>Estar sense fer servir.<\/li><li>Conservar-ne l&#8217;estat original intacte.<\/li><li>Conservar-ne l&#8217;estat original intacte.<\/li><li>No presentar signes d\u00fas, taques, olors o manipulacions.<\/li><\/ul><p>Si el producte no compleix aquestes condicions, la devoluci\u00f3 es pot rebutjar.<\/p><h4>\ud83d\udd01 I si el producte arriba defectu\u00f3s o hi ha un error?<\/h4><p>Si reps un producte defectu\u00f3s o diferent del que vas demanar, escriu-nos com m\u00e9s aviat millor (recomanem fer-ho en les primeres 48 hores). Ens encarregarem de solucionar-ho d&#8217;acord amb la garantia legal vigent.<\/p><h4><strong>T\u00e9 una reclamaci\u00f3?<\/strong><\/h4><p>A Pirilana ens esforcem a oferir-li el millor servei possible. Si teniu alguna queixa sobre el servei, us preguem ens envieu la vostra reclamaci\u00f3 per correu electr\u00f2nic a <a href=\"mailto:hola@pirilana.com\">hola@pirilana.com<\/a> . Intentarem donar-vos resposta en un termini no superior a 48 hores. Si necessit\u00e9ssim m\u00e9s temps per gestionar la seva reclamaci\u00f3, us ho informarem, ja que volem que pugueu gaudir la vostra comanda al m\u00e9s aviat possible.<\/p><p>Si no esteu satisfet amb el nostre servei de reclamacions, acceptem la intermediaci\u00f3 de l&#8217;OCU (Organitzaci\u00f3 de Consumidors i Usuaris).[\/vc_column_text] i podeu visitar la p\u00e0gina del <a href=\"https:\/\/www.consumo.gob.es\/es\/consumo\/como-reclamar-conflicto-consumo\" target=\"_blank\" rel=\"noopener\">Ministerio de Consumo<\/a> per fer la reclamaci\u00f3 corresponent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devolucions \u2013 Pirilana A www.pirilana.com cuidem molt la qualitat dels nostres productes i, sobretot, la higiene i seguretat de totes les persones que confien en nosaltres. Per aix\u00f2, i d&#8217;acord amb la normativa espanyola i europea, hi ha certs productes que no es poden tornar si han estat utilitzats. \ud83d\udd52 Puc tornar la &hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-5541","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluciones i canvis - Pirilana<\/title>\n<meta name=\"description\" content=\"La nostra pol\u00edtica de canvis i devolucions garanteix que est\u00e0 obtenint un producte nou que ofereix les m\u00e0ximes garanties higi\u00e8niques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pirilana.com\/ca\/devolucions-i-canvis\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones i canvis - 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